Shipping & Returns
At Rooted and Thriving Mama, I strive to make sure your experience is smooth and stress-free. Please take a moment to review our shipping and return policies below.
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Digital Products
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Delivery: All digital products (such as our planners and journals in digital format) are delivered instantly via email download link after purchase.
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Refunds: Due to the nature of digital products, all sales are final and non-refundable.
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Physical Products
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Processing Time: Orders for physical products (planners, journals, etc.) are typically processed and shipped within 2–3 business days.
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Shipping: You will receive a confirmation email with tracking details once your order has shipped.
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Damaged Items: If your order arrives damaged, please contact me within 7 days of delivery with photos of the damage. I kindly ask that you return the original item, and once it’s received, I will send you a replacement at no additional cost.
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Questions
If you have any questions about your order, please feel free to reach out at rootedandthrivingmama@gmail.com